You have the option to cancel your subscription at any time directly from the service menu or by reaching out to our support team. However, please be aware that refunds will not be provided for partial-month subscriptions or any unused services. Should you decide to cancel your subscription or trial membership, you’ll retain access to the service until the conclusion of the paid period, with no additional charges incurred thereafter.
If our service does not meet your expectations, you may request a refund by contacting our Support team. We will thoroughly investigate the situation, taking into account various factors such as feedback from other users, your usage patterns, and customer comments. Refunds will only be issued for the most recent payment within the subscription, and accepting a refund will lead to the immediate termination of the subscription.
Should you encounter any billing discrepancies, we kindly ask that you contact us directly for resolution before involving any third parties, credit card companies, or banks. We are committed to evaluating your complaint promptly and fairly.
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